Privacy Policy for Yorsio

Last Updated: 2024-09-15

Object

This document regulates the collection and processing of personal data that users provide to us when they access our websites, contract our services or request product demonstrations. For instance, the data that we collect as a result of a user browsing a website or the data that we collect when a user requests our services.

Therefore, this Privacy Policy excludes any data that we may process on behalf of other institutions when we act in the role of Data Processor, because in those cases it will be the Data Controller who decides what to do with the data, and they should explain it in their Privacy Policy.
Responsible for the treatment

When we refer to us or we, we are talking about the legal entity Yorsio Technologies SL with ID number 73041470W and address at Plaza Bentaberri n4, 200008, San Sebastian, Gipuzkoa, owner of the products and services that you interact with.
Collection of data, purposes, basis of legitimacy and retention periods

In the following paragraphs, we list the purposes for which we need to collect user data.
Contact

You can get in touch with us through different means. For instance, you may use the forms that we put at your disposal. You may also use a chat if you require a more immediate interaction. Likewise, you may call us or email us. In most cases, we will require you to provide enough data so we can identify you. When applicable, we will ask you to fill in the fields that are marked as required. We will use this data to process your requests and to contact you so that you can assess the possibility of working with us.

The legal basis for the processing of such data is your consent.

The period of conservation of the data for this purpose will be one year unless other terms are applicable.
Contracting of services and registration

Likewise, to contract our services, you must provide identification data. And in this case, you may need to provide payment data and other data normally required for these processes. In some cases, we may offer free trials so that you can test the functionalities of the services.

The legal basis for processing such data is the contractual relationship between the parties.

The period of conservation of the data will be adequate to comply with the contractual obligations and, in any case, up to five more years for tax procedures and to cover possible responsibilities unless other terms are applicable.
Product demonstration request

You can also contact us through the forms provided for this purpose on our website, to request a demonstration of our services or products. To do this, you must provide your identification data and the data marked as required. We will use these data to process the demonstration process and contact you in order for you to value the contracting of the services.

Some forms may be provided by our CRM, which may involve an international transfer of data to the USA. You can visit the privacy policy of the most widely used CRMs, which are HubSpot, Salesforce, Pipedrive and Zoho.

The legal basis for the processing of such data is your consent.

The data retention period for this purpose will be one year, unless other periods apply.
Cookies

We use a technology called cookies. You can block or disable cookies at any time in the settings of your browser. If you want more information, you can consult our Cookies Policy.

The legal basis for the processing of such data is your consent.
Advertising

If you expressly authorize it, we may send you promotional information, such as news or discounts, among others. The legal basis for the processing of such data is your consent and you may revoke the consent at any time.

Regarding the period of conservation of the data, we will keep it as long as you have don't revoked your consent. We may also decide not to keep the data if it stops being relevant.
Exercise of rights

You can revoke consent by exercising your rights of access, rectification, deletion, portability, opposition and limitation to treatment. To do this, you need to send an email addressed to [email protected]. We advise you to add the phrase Data Protection as the subject of the email. For security reasons, we may have to ask you to prove your identity through an official document to prevent access to your data by third parties.

You may also send a letter to our company address. In this case, you should include your address so we may reply.
Data Protection Officer

In case we have a Data Protection Officer, you can also contact our DPO to discuss any matter related to data protection by e-mail.
Competent authority

You can lodge a complaint with the national data protection agency at any time to enforce your rights. This complaint is a right that you can exercise free of charge and without the assistance of a lawyer.
Agencia Española de Protección de datos

    Web: www.aepd.es
    Dirección: Agencia Española de Protección de Datos. C/ Jorge Juan, 6. 28001-Madrid. Spain.
    Teléfono: +34 901 100 099 / +34 912 663 517

Information Commissioner's Office (ICO)

    Web: www.ico.org.uk
    Dirección: Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF, United Kingdom.
    Teléfono: +44 303 123 1113

Commission nationale de l'informatique et des libertés (CNIL)

    Web: www.cnil.fr
    Dirección: 3 Place de Fontenoy, TSA 80715, 75334 Paris Cedex 07, France.
    Teléfono: +33 1 53 73 22 22

Bundesbeauftragte für den Datenschutz und die Informationsfreiheit (BfDI)

    Web: www.bfdi.bund.de
    Dirección: Graurheindorfer Str. 153, 53117 Bonn, Germany.
    Teléfono: +49 228 997799 0

Garante per la protezione dei dati personali - Italy

    Web: www.garanteprivacy.it
    Dirección: Piazza Venezia, 11 - 00187 Roma, Italy.
    Teléfono: +39 06 69677 1

Autoriteit Persoonsgegevens (AP)

    Web: www.autoriteitpersoonsgegevens.nl
    Dirección: Bezuidenhoutseweg 30, 2594 AV Den Haag, Netherlands.
    Teléfono: +31 70 888 85 00

Comissão Nacional de Proteção de Dados (CNPD)

    Web: www.cnpd.pt
    Dirección: Rua de São Bento, 148, 3º, 1200-821 Lisboa, Portugal.
    Teléfono: +351 21 392 84 00

Office of the Data Protection Commissioner (DPC)

    Web: www.dataprotection.ie
    Dirección: 21 Fitzwilliam Square South, Dublin 2, D02 RD28, Ireland.
    Teléfono: +353 57 868 4800 / +353 761 104 800

Agencia Española de Protección de Datos (AEPD)

    Web: www.aepd.es
    Dirección: Jorge Juan, 6, 28001 Madrid, Spain.
    Teléfono: +34 901 100 099 / +34 912 663 517

Datatilsynet

    Web: www.datatilsynet.no
    Dirección: Tollbugata 3, 0152 Oslo, Norway.
    Teléfono: +47 22 39 69 00

Datenschutzbehörde (DSB)

    Web: www.dsb.gv.at
    Dirección: Barichgasse 40-42, 1030 Wien, Austria.
    Teléfono: +43 1 52 152-0

Gegevensbeschermingsautoriteit (GBA)

    Web: www.gegevensbeschermingsautoriteit.be
    Dirección: Drukpersstraat 35, 1000 Brussel, Belgium.
    Teléfono: +32 2 274 48 00

Office for Personal Data Protection (UOOU)

    Web: www.uoou.cz
    Dirección: Pplk. Sochora 27, 170 00 Praha 7, Czech Republic.
    Teléfono: +420 234 665 111

Tietosuojavaltuutetun toimisto

    Web: www.tietosuoja.fi
    Dirección: Ratapihantie 9, 6. krs, 00520 Helsinki, Finland.
    Teléfono: +358 29 566 6700

National Authority for Data Protection and Freedom of Information (NAIH)

    Web: www.naih.hu
    Dirección: Falk Miksa utca 9-11, 1055 Budapest, Hungary.
    Teléfono: +36 1 391 1400

Datu valsts inspekcija

    Web: www.dvi.gov.lv
    Dirección: Blaumaņa iela 11/13-11, Riga, LV-1011, Latvia.
    Teléfono: +371 67 22 31 31

State Data Protection Inspectorate (VDAI)

    Web: www.ada.lt
    Dirección: L. Sapiegos g. 17, 10312 Vilnius, Lithuania.
    Teléfono: +370 5 271 2804

Office of the Data Protection Commissioner

    Web: www.idpc.org.mt
    Dirección: Airways House, Second Floor, High Street, Sliema SLM 1549, Malta.
    Teléfono: +356 2328 7100

Autoritatea Națională de Supraveghere a Prelucrării Datelor cu Caracter Personal (ANSPDCP)

    Web: www.dataprotection.ro
    Dirección: Bulevardul G-ral. Gheorghe Magheru 28-30, Sector 1, București, Romania.
    Teléfono: +40 31 805 9211

Komisja Ochrony Danych Osobowych (UODO) - Poland

    Web: www.uodo.gov.pl
    Dirección: Stawki 2, 00-193 Warsaw, Poland.
    Teléfono: +48 22 531 03 00

Datainspektionen

    Web: www.datainspektionen.se
    Dirección: Drottninggatan 29, 5th floor, 104 20 Stockholm, Sweden.
    Teléfono: +46 8 657 6100

Office of the Commissioner for Personal Data Protection

    Web: www.dataprotection.gov.cy
    Dirección: Iasonos 1, 1082 Nicosia, Cyprus.
    Teléfono: +357 22 818 456

Modification of the Privacy Policy

We reserve the right to modify this document at any time, respecting the current legislation and communicating said modification.
Language applicable to this privacy policy

The language applicable to this writing is English. We will try to translate it into various languages for your convenience, but in case of a contradiction between the Privacy Policy in any language and its version in English, the English version will prevail.

To request access, rectification, erasure or restriction of the processing of personal data or to object to the processing, if the requirements of the General Data Protection Regulation and any other applicable law are met, you may write to Yorsio,  Plaza Bentaberri n4, 200008, San Sebastian, Gipuzkoa or email [email protected].